Pauline West - Professionals, Hutt City Limited
I began my career in South Africa with a property developer training and supporting the sales team. On obtaining my real estate ticket I moved into the vibrant and ever changing world of property as a land agent and enjoyed it immensely. After my son Keegan was born we decided to move from the city to raise him in a more secure setting. We purchased a landscaping business in the small seaside village. My job was to keep the accounts and look after our clients. Well, as people who know me will appreciate, the accounts got forgotten BUT our customer base flourished as I spent my days chatting and laughing with our customers. When our son Mishka was two we made the huge decision to leave our families, sunny skies and move to the safe and secure shores of New Zealand.
We started our new life in the Hutt Valley 15 years ago where my family have thrived so I can not praise the quality of life the valley has to offer enough. We all get involved in our local scout troop, church life and love the outdoor experiences and social connections they have given us. As for sport, the closest I get to that is watching both my boys play hockey and I have convinced myself that is my contribution to the institution of sport! And on a good day I might drag myself to the gym.
Since living in New Zealand I have worked as a sales representative for different large companies and as an Area manager for a direct selling company. I made the decision to go back into property as I felt after living and working in the valley for 10 years I was able to combine my local knowledge, customer service and passion for serving others to assist families with their property needs.
I know only too well how difficult it is to leave ones home so you can be assured I will do my utmost to make your transition a pleasant one.
Looking forward to meeting you.
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I found Pauline West not only professional in her approach to selling Mums house but also compassionate and caring. She always put Mums best interests first and was constantly pro-active in thinking of ways to increase coverage so that Mums house was seen by many. We both were extremely happy with her feedback to us at all times, who zest for getting what we wanted and in the end an outcome that we have all been pleased about. I wouldnt hesitate to recommend Pauline to anyone thinking of buying or selling in the Hutt Valley area.
D Simpson & S Stubbings. Fairfield
I have been really pleased in all my dealings with Pauline. Pauline has been a really good agent to have as a first time home buyer. She has been patient, helpful and gone above and beyond to ensure that I understood everything and was happy with the way things were going. She was always professional, kind and courteous and was genuinely thrilled for me when I was successful in my purchase. I would definitely recommend Pauline to anyone as a really genuine person to deal with.
Christina from Naenae
We would just like to thank you for helping us buy our first home. It was a bit of a daunting prospect for us, and you made it all very quick and straight forward without being pushy. Very much appreciated, and thanks for your enthusiasm when we were successful. It was awesome!
Helen and Simon
Pauline was always very courteous and a pleasure to work with. Her nice manner and professional, prompt attitude was appreciated. She kept us constantly up to date with what was happening and we were happy with the end result. We got a good price for our property in Waterloo considering the state of the market. She gave us valuable advice as to other sales in the Hutt Valley
P & A.
Pauline was entirely honest and friendly. Pauline was always on time, polite and professional and she knew my requirements and kept to them. This meant I was shown homes that suited my requirements. She never pushed me into making decisions and I was fully informed of what was happening. Pauline adhered to the code of the real estate profession. Her time and effort helped my find my new home in Kelson.
Ron Wainwright
Pauline was always on time and kept me fully informed with what was happening. She found a marketing plan that worked well for me. Having someone who knew about the local market saved me a lot of stress and I felt confident that I was dealing with a first class real estate professional. Pauline had some great ideas to sell my Kelson property that I had not thought of myself. She was also my agent when I purchased my Central Hutt property
Sophia Zhao
Pauline had such a personable attitude combined with promptness, keeping me fully informed and she was hard working. She promptly followed up on my queries, listened to me and knew my requirements. The end result was I was spared a lot of stress. She knew about the market and was up to date with local knowledge as well. My new home in Moera was bought at a fair price with Pauline showing good negotiating skills.
Chris Fransen
Pauline went the extra mile and helped with arranging things to be done to the property. As I was in Auckland this helped immensely. She was always available when I phoned and was both easy to deal with and listened to me at all times. In the past I had tried giving my property to several different real estate firms and the results were never good. I had a stress free sale this time.
Denise Simpson
Pauline is honest, trustworthy and friendly. She is also both approachable and easy to communicate with. Her friendly personality and ability to be able to relate to us as a family unit was a real benefit to us. We felt Pauline really listened to us and saved us a lot of stress. Her negotiating skills gave us confidence we were dealing with a first class real estate professional. We were kept fully informed throughout our fast purchase of our Avalon home.
Sally & Martin Malcolm
'You were very patient and went the extra mile. You were friendly, helpful. You were considerate of our needs and we felt you wanted to get us the best deal. I felt safe, I knew you would tell us the truth and guide us in choosing the best house that we could afford. I was very happy with your services and would recommend you to anyone.'
Linda Geel
Pauline was very friendly and approachable. She answered calls at all times of day and night! She was prepared and offered to do lots of open homes! I recommend Pauline because she was honest with her comments, research and evaluation. She found a marketing plan that worked well and attracted a good number of interested buyers
Andrea and Nathan Rogers
It has been such a pleasure to deal with your agents Diane Cummings and Pauline West.
When we first enquired about selling our home, I left messages on various real estate companies' websites. Diane was the only one who got back to me via the phone. One other company added me to their database and I heard nothing from any other company.
I was very impressed with not only the promptness, professional approach and friendly first meeting, but also the patience shown by Diane when we decided to wait a while before selling. Diane followed up with a rental appraisal which she delivered by hand to our door which was very generous and personal.
When we finally decided to go ahead with selling, Pauline was introduced to us by Diane and they worked very efficiently as a team to sell our house.
We were always kept up to date by Pauline who called regularly to chat about progress etc.
The reports sent to us after each Open Home were so well laid out and answered any questions we had.
The other agents who brought their buyers through the home privately were on the whole polite and flexible.
Having had dealing with Professionals in the past, we were very happy with this transaction and will definitely recommend Diane and Pauline to our friends.
Thank you for being so understanding and empathetic during this process, what a fantastic result we got in the end!!
Best of luck Diane and Pauline
Julie and Aaron Muir
Pauline's service & approach to serving is very good.
M. Dobson - Alicetown
