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Let’s face it…. I love people and I love networking, connecting, coaching and facilitating – always have, always will. Why? Because I have a passion for seeing people engaging and improving – both themselves and their company. I am an experienced people and business coach/ facilitator with both a strategic and operations focus. You can read more about me here. BizCSI was started in May 2011 with a vision to help businesses to better market and sell themselves while still meeting customer expectations. It is a rewarding experience to work with amazing companies who know that they can’t do it all and want to make a difference to the way they manage their businesses and in particular sales and marketing. BizCSI’s values are passion, respect, thinking out of the square and customer service. We do things a little differently because everything is about keeping the customer at the heart of every experience and decision. We build relationships with our clients as we work with them but we always affirm that the business owner/ Director/s is always accountable for their business. These are our four areas of expertise: 1. Developing business and marketing plans. 2. Sales and Customer Experience Processes – Lean and Kaizen methodologies. 3. Online Social Marketing – Facebook, Websites, Twitter, LinkedIn, Newsletters, Videos, Google Hangouts, You Tube, Pintrest, Webinars 4. Facilitate workshops – Sales, Customer Services, Coaching, Goal Setting, Building your Marketing and Business Plan, Creating an Online Presence, Facebook for Your Business; and Continuous Improvement. If you are looking for a business that cares about your business then talk to us!

Effective advertising is first and foremost about getting the message right. No matter how you dress it up, no matter how much money you throw at it – poor messages don’t work! We craft messages that will truly engage your target audience, increase your sales and improve your margins. In short, we deliver returns you can brag about – clever you, using us! In a perfect world you know your target audience, are measuring your advertising returns, have a coherent brand and clear business goals. What you need is the “oomph” to get you over the line. Of course it’s not a perfect world, so if you do need help with your marketing strategy, your brand, or setting business goals – we will recommend experts who can help (with no obligation). We only recommend businesses we know and trust, and when you’re ready, we’ll write the messages that will work with your programme. A lot of people can write pretty words. We write messages that work! We prefer to work with companies who can measure the difference we make… and by difference – we mean to your bottom line. We have the acumen to bring you better business; in print or press, digital or direct mail, on air, or at point of sale. For a words business, we’re actually all about the numbers – funny that… but that’s why you’d use u